Privacy Policy

This Privacy Policy is developed to protect your privacy and personal data when you visit the website or other platforms of Westech Solar. We respect your privacy and personal data and recognize that you may provide us with key information about yourself when you visit our website.

In this privacy policy, the related expression and reference shall be construed here, all “us”, “we” or “our” mean or refer to Westech Solar, and all “you”, “your” or “yours” indicate all users or visitors of the website.

If you have any questions, feedback, or concerns about the sections or clauses of this privacy policy, or any further enquiries about business information please contact us at info@westech-solar.co.uk or by phone +44 (0)1865 682 584.

This Privacy Policy is intended to clearly explain how we use your personal data and information under your business interaction with our website, www.westech-solar.co.uk, and social platforms (e.g., LinkedIn, Facebook, Twitter, etc.).

• Who we are: We are Westech Solar UK Limited, a company incorporated in England with company registration number 07235456 , as official UK and EU representative and supplier of Perlight Solar, providing customer service to Perlight Solar customers throughout the UK and EU region, whose registered office is at Unit 1, Bobby Fryer Close, Garsington Road, Oxford, OX4 6ZN, UK.

You can contact us by phone at +44 (0)1865 682 584 (available Monday to Friday between 9:00 and 17:00) or by writing to us at support@westech-solar.co.uk. If we have to contact you, we will do that by phone or by emailing to you at contact information you provided with us.

• What personal data is: Personal data is defined by the UK GDPR and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

This information is requested when you want us to provide you with information. We may gather certain details about you when you use this website, such as Name, Email address, Company, Job Title, or other information provided by you in relation to Job applications.

We are a responsible enterprise, and we always strictly comply with applicable laws when collecting , processing, and utilizing data. We would like to make sure you’re confident about the security of your personal information and data, understand how we use it and demonstrate how we protect it, and outline your rights.

Personal data and information are collected from you when you visit the website or social platforms in the following ways, we will clearly explain what the different ways are and in which that information will be used.

• Information request from us

Generally, when you fill out and submit the forms, enquire about our products and services, we collect contact information such as your name, email address, telephone number or postal address, and other personal information you provide. If appropriate, we may process your contact information to keep you informed of our business updates.

• Your positive interaction with us

When you engage with us through social media platforms such as LinkedIn, Facebook, Twitter, we may process the data and record the response based on your interactive behaviour. If you are interested in our events/exhibitions, seminars/conferences, or company visit, we will ask your contact information for registering and attending to provide you with details of these activities and manage your attendance and business connection. For company visit, we may also need your work or job information, if appropriate.

• Your job application

If you’re interested in any of our job opportunities, you can submit your job application to us. We will review and assess your information you provided (e.g., CV, certificate, evidence, etc.) as required for employment. Your personal information may be disclosed to HR department and management team throughout the application process. Any sensitive personal information will be kept confidential.

When you visit our website and other platforms, cookies may record and obtain your personal information. The cookie is kind of small alphanumeric text file that is assigned to visitors accessing our website. It is stored in the browser of your computer or device. Therefore, we will recognize these cookies on your following visits, and they will help us remember you and provide better user experience and performance. It is not compulsory to use cookies, and you may switch off them by setting preferences of your browser. Our website and other platforms may cover key categories of cookies below that are used on them.

• Essential cookies: These cookies can make you easily browse the webpages and experience its features of website. We cannot provide you with relevant information and service you ask for from website or our other platforms, if without these cookies.

• Performance cookies: We may use these cookies to collect information on the webpages you visit, which is applied to learn how you use the website. This type of cookie sets out aggregated and anonymous information which are only employed to improve how well the website works.

• Functional cookies: These cookies help us record your choices and preferences when you access the website. The website can offer you with better experience and personalized functionality. These cookies can collect the information anonymized and cannot do tracking in moving to other websites.

• Targeting cookies: We may use these cookies to analyze how visitors use the website and to understand your interests and usage habits. This includes information about the number of visits, preferred webpages, operating system, and more. Targeting cookies can help us manage the frequency of advertising, connect with you more effectively, and evaluate the success of marketing activities.

We will process and use your personal information and data for the specific purposes outlined in this privacy policy, based on legal grounds. We will also strictly control the duration for which we use your personal information and data to achieve these purposes. The legal grounds for using your personal information and data are detailed below:

• Providing Information and Feedback: When you request information or feedback, such as a product brochure or newsletter, we will use your personal information and data solely for this purpose. You have the right to withdraw your consent at any time or request the erasure of your information.

• Surveys and Feedback: We may ask for your opinions or ideas about our website and other platforms to improve their functionality and enhance your user experience.

• Business and Marketing Communication: If you choose to receive news about business and marketing communications, such as industry trends, brand events, and marketing campaigns, we will use your personal information to deliver relevant information. You can withdraw your consent for using your information for marketing purposes at any time.

• Job Applications: When collecting and reviewing job applications, we may need to access your personal information to assess candidate suitability and extend job offers. If you do not proceed with your application, we will retain your record in our talent database for one year to consider you for future job opportunities.

• To help us optimize the performance of our website and other platforms for the purposes listed above, we may disclose your personal information and data to third parties. We will ensure that all third parties receiving your personal information are legally required to use and keep it confidential.

• Our website and social media platforms may be linked to third-party websites, but without our authorization and endorsement. These third parties may collect and use your personal information and data in terms of their privacy policies. Accordingly, our privacy policy does not apply to these third-party websites, and we are not responsible for third-party websites.

We shall carry on appropriate measures to ensure that your personal information is kept secure, accurate and up to date only for specific purposes. All your personal information you provide, or we collect is stored securely on our servers which are located within the UK. At any time, personal data transfer shall be under appropriate security measures as required by applicable laws.

Your personal information and data shall be converted into aggregated and anonymized data, which cannot be used to identify you as an individual. We will use this information and data only for statistical and analytical purposes.

This website is not designed for users or visitors under the age of 16. We do not intend to collect personal information or data from anyone under the age of 16. If you are under 16 years old and would like to ask a question or browse our webpages, especially when you are required to submit any personal information, please inform your parent or guardian and have them assist you. If you submit your information without your parent or guardian’s permission, we reserve the right to delete the information from our database.

Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

• The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask for more.

• It is important that your personal data is kept accurate and up-to-date. you have the right to have your personal data rectified if any of your personal data is inaccurate or incomplete. If any of the personal data we hold about you changes, please inform us so we can update our records.

• The right to withdraw consent. This means that, we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

• The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

• If we are processing your personal information by automated means and based on your consent to present them in a structured, commonly used and machine-readable format. You can also ask us to transfer your personal information directly to a third party in this format, and we will do so if technically feasible.

• If you do not want us to send you information or if you wish to restrict the use of your personal information, please contact us using the details above to exercise this right.

• You have the right to provide feedback and raise any concerns with us. We welcome the opportunity to address and resolve your concerns. We also respect your action to directly leave your comments to the Information Commissioner’s Office of UK (http://www.ico.org.uk) for further information.

We may review and update this privacy policy on a regular basis to ensure that it always protects your personal information and complies with applicable data protection laws. We recommend that you check this page periodically to stay up-to-date. This Privacy Policy was last updated on 01/08/2024.